FAQs

About The Sonic Pro

What is Steribrite™?

Steribrite™ is our proprietary dual action cleaning technology which has been specifically developed alongside dental professionals to bring the best, clinical-grade clean to your home.

Steribrite™ combines high frequency 42,000Hz ultrasonic waves with powerful UV-C light. It not only cleans your dental appliance, but it has also been lab tested and proven to kill 99.9% of all bacteria, viruses and pathogens.

What is the science behind The Sonic Pro?

The Sonic Pro uses ultrasonic technology. This is a super gentle yet highly effective cleaning action that has been used in the dental setting to clean equipment for over 60 years. High frequency, high intensity soundwaves create millions of microscopic bubbles through water which implode in a process called cavitation. These tiny bubbles have the power to blast dirt and particles from the dental appliance submerged in the water, without causing any damage to the item.

In addition to ultrasonic cleaning technology, The Sonic Pro also uses an in-built UV-C, or ultraviolet light. UV light has long been known as an effective disinfectant which kills 99.9% of bacteria, viruses and pathogens which are exposed to it. This means that you can be sure your dental appliances are left sparkling clean and bacteria free!

Why do you use Ultrasonic & U.V. Light?

Ultrasonic cleaning technology on it’s own cleans dental appliances, but the UV light means that 99.9% of bacteria, viruses and pathogens are also destroyed in the cleaning process.

How do you differ from other products on the market?

The Sonic Pro is ultra portable meaning you can enjoy sparkling clean results at home or away thanks to it’s handy 200ml capacity, and not to mention it’s unique combination of ultrasonic cleaning and UV technology. You can be sure your dental appliances are hygienically clean and free of germs and bacteria in just 5 minutes.

What can The Sonic Pro clean?

The Sonic Pro has been designed by leading industry experts to safely and effectively clean and disinfect all kinds of dental appliances, including aligners, retainers, and even dentures. Whether you have a bite guard, a night guard, or even a mouth guard, you can be sure of a professional quality clean in just 5 minutes with almost no effort at all.

How long does it take The Sonic Pro to clean?

- Does it take long for The Sonic Pro to clean?
The cleaning cycle takes 5 minutes, you’ll hear a faint buzzing while it’s working. When the buzzing stops, your appliance is sparkling clean and 99.9% free of bacteria, viruses and pathogens.

How often should I use The Sonic Pro?

This is completely up to you - as every appliance is different, we always recommend that you speak to your dentist or appliance provider. Some customers use them daily, others every other day. Whenever you’re ready, the handy Sonic Pro will keep your appliances hygiene clean and 99.9% free of viruses, bacteria and pathogens in just 5 minutes.

Is The Sonic Pro safe to use?

Yes. The Sonic Pro is absolutely safe and conforms with FCC, UKCA and CE regulations.

Can I clean multiple dental appliances at once?

Yes. The 200ml capacity of The Sonic Pro means that you can clean more than one appliance at the same time. You will need to make sure all the implements are submerged in the water, it doesn’t exceed the max line and the lid is closed.

Can I clean my dental appliance with a toothbrush?

A toothbrush is not the most effective tool to clean your dental appliance. While it will remove some bacteria and plaque, you are unlikely to get into all the nooks, crannies and crevices. The scrubbing motion can actually cause damage to the surface, scratches and cloudy looking trays which can not only be unsightly but can lead to irritation and even infection.

Can I just clean my appliance with just a sterilising tablet?

While sterilising tablets will kill some of the bacteria on the surface of your dental appliance, they can not penetrate any deeper. Our built in UV light means that 99.9% of bacteria, viruses and pathogens are destroyed while the ultrasonic waves gently strip your dental appliance of dirt, so you can be sure of a thorough clean every time.

Will the Sonic Pro damage my dental appliance?

Ultrasonic technology has been used in laboratory and dental settings for over 60 years. It is known to be highly effective yet super gentle. The Sonic Pro is safe to use on a whole array of dental appliances including aligners, retainers, whitening trays and more.

Can I use hot water in The Sonic Pro?

You should never use hot water to clean your aligners or other dental appliances as it can cause the material to warp. We always recommend using cool or room temperature water in your Sonic Pro.

Is this what dentists use?

The Sonic Pro uses the same technology as the ultrasonic cleaners and baths you see in dental surgeries and practices. In professional settings, tank sizes can reach up to 288 litres and can cost thousands of pounds. Using the same technology, but on a much smaller scale, The Sonic Pro allows you to enjoy dental-grade cleaning at home.

What plug does the Sonic Pro come with?

The Sonic Pro is powered using a plug and socket. It will come with the plug suitable for the country you have ordered from.

U.S. & Canada - 2 Pin Plug
U.K. - 3 Pin UK Plug
EU - 2 Pin EU Plug
Australia - 3 Pin Plug

Shipping & Refunds

Where do you ship to?

We have local warehouses in the US, UK, Canada, Australia and the EU. We can also ship to the rest of the world, but please expect a little longer for delivery.

How much does shipping cost?

Standard US shipping (3-5 working days) on orders below $25 - $6.95

Standard US shipping (3-5 working days) on orders over $25 - FREE

Express shipping (2 working days) - add an additional $4.95

How long does shipping take?

We currently offer 2 shipping options:

Standard US shipping - 3-5 working days

Express US shipping - 2 working days

What is your refund / returns policy?

You can find our Refund Policy here: 

Refund Policy